Terms and conditions

General

These Terms and Conditions will apply to the purchase of the Service by you (the Customer or you). We are Surestream Digital Limited, trading as www.vehicleinformation.uk. Surestream Digital Limited is a company registered in England and Wales under number 9325114 with a registered office at St Stephens House, Arthur Road, Windsor, SL4 1RU

These are the terms on which we sell the Service to you. By subscribing to the service on the Website, you are agreeing to these Terms and Conditions. If you do not click on the subscribe button, you will not be able to complete your order. You can only purchase the Service from the Website if you are eligible to enter into a contract and are at least 16 years old.

Contact Details

Post: Surestream Digital Limited, St Stephens House, Arthur Road, Windsor, SL4 1RU

Email: support@vehicleinformation.uk

Phone number: 0203 828 7565

Interpretation

Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;

Supplier means Surestream Digital Limited

Contract means the legally-binding agreement between you and us for the supply of the Services;

Order means the Customer's order for the Service from the Supplier as submitted following the step by step process set out on the Website;

Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website;

Services means the services advertised on the Website

Website means our website www.vehicleinformation.uk on which the Services are advertised.

The Service

This is a premium rate, reverse billed mobile service. The charge for the service will appear on your mobile phone bill. The full description of the Service is as set out on the Website.All Services which appear on the Website are subject to availability.We can make changes to the Service which are necessary to comply with any applicable law or regulatory guidelines. We may notify you of these changes, if we feel it is necessary for your continued use of the Service.

Fees and Payment

Fees and charges include VAT at the rate applicable at the time of the Order.

You agree that we can take payment immediately or otherwise before delivery of the Service by charging the mobile phone bill of the number used to subscribe to the service.

Personal information and Registration

When registering to use the Website you must use your own personal mobile number. You remain responsible for all actions taken under that mobile number and undertake not to disclose your mobile number and PIN to anyone else and keep them secret.

We may contact you by using this mobile number or other electronic communication methods, including email if you have supplied this to us.

We retain and use all information strictly under the terms of our Privacy Policy.

Cancellation and Refund policy

As part of the service you will receive free text messages to your mobile phone - you may amend the schedule of these text messages via the Website. You can also cancel the Service at any time by texting the word STOP to 60076.

We want you to be happy with the service that we provide. If, in the first 30 days you decide that the service is not what you expected or as advertised, you may contact us for a full refund of any charges incurred.

Termination and Suspension

We may terminate the Contract or suspend the Service at any time without a written notice of termination or suspension to the other if that other commits a serious breach, or series of breaches resulting in a serious breach, of the Contract. On termination of the Contract for any reason, any of our respective remaining rights and liabilities will not be affected.

Liability

Surestream Digital Limited makes all reasonable efforts to ensure that the information supplied as part of the Service is accurate at the time of their creation and/or modification. However, we cannot guarantee the completeness or accuracy of information contained on the website or other means of electronic delivery, and shall not be responsible for any errors, omissions, or inaccuracies and accepts no liability whatsoever for any loss or damage howsoever arising. We reserve the right to make changes to the Service or alter any content at any time without notice.

Governing law, jurisdiction and regulation

The Contract (including any non-contractual matters) is governed by the law of England and Wales.

Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.

Premium rate billing is regulated by the Phone-paid Services Authority - a copy of their Code of Practice is available at www.psauthority.org.uk.